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Customer Service |
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Knowledgeable customer service representatives are available from 8 a.m. to 5 p.m. CST,
Monday through Friday. You can also fax your order 24 hours a day to our toll free fax
at 1-888-551-3514. |
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Knowledgeable representatives with updated product information |
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Call for your Fast Fax buying history |
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Wečll research little-known or hard-to-find products |
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Wečll process all coupon orders for you |
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Our friendly representatives are genuinely concerned about
each order and each customer |
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Receive current product and order status when you place your order |
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We call you on any back orders |
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When
we say we'll call ... we call! |
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Toll-Free Ordering |
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You can purchase all your dental, equipment and office supply needs by calling one
convenient number from anywhere in the United States:
1-800-766-2025. |
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Methods of Payment: |
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Midwest Dental Gold Club Program |
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Reward yourself with air travel, 7-day vacations, Hertz car rentals and Marriott Hotel stays.
Acquire travel points with each purchase from Midwest Dental. Also receive free freight on
all supply purchases. Call for more information and an application. |
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Earn valuable travel points with each purchase |
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No shipping charges on supply orders |
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No annual fee |
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Easy-to-read monthly statements |
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Flexible payment plan |
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Open, revolving account |
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Use your Gold Club travel points toward air, travel,
seven-day vacations, Marriott Hotel stays or Hertz rentals ... |
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Or give your points as gifts! |
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All Major Credit Cards |
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(All supply orders are shipped freight free when you use a major credit card) |
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Condition of Sale |
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All orders are subject to acceptance at our office. |
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Orders less than $50 will incur a $4.95 handling fee. |
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Back orders ship with no additional shipping fees. |
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All orders, with the exception of freight-free credit card and Gold |
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Club orders, will have a $4.95 shipping and handling charge
perorder. |
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Published prices are subject to change - confirm current pricing with our customer service department. |
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Return Policy |
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Items purchased from Midwest Dental may be returned for credit within 30 days of date of invoice. |
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Returns will be accepted only if shipped prepaid, unmarked, in their original sealed containers and prior authorization has been obtained. |
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A copy of the purchase invoice or invoice number and date purchased must accompany all returns. |
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Dated products and controlled items are not returnable. |
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Special order items are not returnable. |
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Alloy and handpiece sales are final and no return will be accepted. |
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Super Low Prices - Great Value |
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Compare our prices with any other company. You'll see why we're one of the fastest growing
companies in the dental industry! Great prices are only good when they're combined with quality
products, professional service and a strong guarantee. |
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The Midwest Dental Guarantee |
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Everything is covered - products, quality, delivery and service! If you're not satisfied, let us know
and we'll do whatever it takes to make it right. |
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Fast and Friendly Service |
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Orders are processed as rapidly as possible ... and accurately! Ninety-eight percent of all orders
ship the same day. In the event that an item is temporarily out of stock, your customer service
representative can recommend a substitution and/or delivery options. |
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Electronic Catalog Ordering System |
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Browse through our entire catalog on our user-friendly CD |
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Transmit orders directly to our system via computer modem,
helping eliminate human error |
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View your buying history, even on orders placed by phone |
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Order at your convenience, 24-hours a day, 7-days a week |
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Scanners and bar-code inventory tags make startup easy ... just call for details |
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Scan orders while away from your computer! The wireless mClik scanner
allows you to select items in your supply room, even if a computer is not nearby |
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Set default order quantities for items you frequently purchase |
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All of your products are bar-coded for your convenience |
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Makes ordering systematic, simple and fast! |
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Service and Repair |
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Experienced
technicians trained to provide you with
quality service every time |
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Fast,
courteous service |
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Loaner
equipment available while your repair is
being made |
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Handpiece
repair |
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Guaranteed
service |
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Competitive
rates |
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Fully-stocked
service vans |
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Preventative
maintenance programs available |
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Local
technicians covering North Texas, West
Texas, Dallas-Fort Worth Metroplex
and Oklahoma |
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